It’s #TechSupportTuesday again and we’re taking another look at the new broadband labels. These new labels allow you to have a clear view of what you’re paying for with your home, business, or mobile internet. Let’s look at these two labels, one from Gibson Connect and one from a national competitor as an example. When comparing plans or providers, make sure to pay close attention to the “Monthly Price” and “Additional Charges & Terms” sections. These will show you what you can expect to pay monthly, when you first sign up, and what you will be charged for things like Managed Wi-Fi, Professional Installation, and Late Payment Fees.

It’s also important to compare the “Monthly Price” on the label to what the company is advertising, so you don’t have any billing surprises in the future. We don’t do temporary discounts, but many companies do, which is why it’s so important to check the label.