Tech Support

What:Your tech devices work hard every day, and over time, they can experience wear and tear. Regular maintenance can extend the lifespan of your devices and keep them running smoothly. Why it matters:Preventing hardware wear and tear ensures that your devices remain reliable and efficient. Proper care can save you money on repairs and replacements, […]

Experiencing audio delays while watching videos or listening to music with your wireless headphones? This common issue can be frustrating, but there are simple solutions to fix it. Why it matters:Audio lag can disrupt your viewing and listening experience, making it difficult to enjoy your favorite content. Understanding the causes and solutions can help you […]

If you’ve ever had great Wi-Fi downstairs but a weak signal upstairs, you’re not alone. Multi-story homes often suffer from poor signal strength due to walls, floors, and distance from the router. Common Symptoms– Buffering while streaming upstairs– Dropped video calls– Slow loading websites Solutions– Router Placement: Move your router to a more central location.– […]

Smart thermostats like Nest and Ecobee are great for saving energy and staying comfortable—but what happens when they stop working correctly? Here are some common issues and how to fix them:Nest Thermostat– Incorrect Temperature Readings: Try restarting the thermostat or checking the placement of the device.– Wi-Fi Issues: Make sure your router is close enough […]

Broadband labels are an essential tool for consumers, providing clear and concise information about internet service plans. These labels help you make informed decisions about your internet plan, ensuring you get the best value for your needs. Similar to nutrition labels on food products, broadband labels offer a snapshot of key details about your internet […]

Fiber internet is a cutting-edge technology that uses light signals to transmit data, offering faster speeds and more reliable connections compared to traditional cable or DSL. This means smoother streaming, quicker downloads, and a better overall online experience. Unlike traditional internet connections that rely on electrical signals through copper wires, fiber internet uses thin strands […]

It’s #TechSupportTuesday! Ever wonder why your Wi-Fi slows down at certain times of the day? If you’ve noticed your Wi-Fi speeds dropping during peak hours, you’re likely experiencing network congestion. This common issue occurs when multiple devices in your household are using the internet simultaneously, putting a strain on your connection. Streaming movies, gaming, video […]

At Gibson Connect, we understand the importance of keeping your personal network safe while you navigate the digital world. That’s why we offer Gibson Protect, a comprehensive security solution included in all of our plans. Gibson Protect ensures your router is always up-to-date with Managed Wi-Fi, blocks unsavory content with content filtering, and protects your […]

Scams are becoming increasingly sophisticated, but staying informed can help you avoid falling victim. The FDIC’s article provides valuable advice on how to recognize and protect yourself from various types of scams. The article covers the different tactics scammers use, from phishing emails to fake investment opportunities. It emphasizes the importance of being skeptical of […]

October is Cybersecurity Awareness Month, making it the perfect time to brush up on best practices for protecting your devices, data, and privacy online. You can protect yourself online by following a few simple steps. Here are a few cybersecurity essentials that everyone should be aware of:  Using Strong, Unique Passwords Your password is the first […]