Tech Support

Broadband labels are an essential tool for consumers, providing clear and concise information about internet service plans. These labels help you make informed decisions about your internet plan, ensuring you get the best value for your needs. Similar to nutrition labels on food products, broadband labels offer a snapshot of key details about your internet […]

Fiber internet is a cutting-edge technology that uses light signals to transmit data, offering faster speeds and more reliable connections compared to traditional cable or DSL. This means smoother streaming, quicker downloads, and a better overall online experience. Unlike traditional internet connections that rely on electrical signals through copper wires, fiber internet uses thin strands […]

It’s #TechSupportTuesday! Ever wonder why your Wi-Fi slows down at certain times of the day? If you’ve noticed your Wi-Fi speeds dropping during peak hours, you’re likely experiencing network congestion. This common issue occurs when multiple devices in your household are using the internet simultaneously, putting a strain on your connection. Streaming movies, gaming, video […]

At Gibson Connect, we understand the importance of keeping your personal network safe while you navigate the digital world. That’s why we offer Gibson Protect, a comprehensive security solution included in all of our plans. Gibson Protect ensures your router is always up-to-date with Managed Wi-Fi, blocks unsavory content with content filtering, and protects your […]

Scams are becoming increasingly sophisticated, but staying informed can help you avoid falling victim. The FDIC’s article provides valuable advice on how to recognize and protect yourself from various types of scams. The article covers the different tactics scammers use, from phishing emails to fake investment opportunities. It emphasizes the importance of being skeptical of […]

October is Cybersecurity Awareness Month, making it the perfect time to brush up on best practices for protecting your devices, data, and privacy online. You can protect yourself online by following a few simple steps. Here are a few cybersecurity essentials that everyone should be aware of:  Using Strong, Unique Passwords Your password is the first […]

A VPN, or Virtual Private Network, is a tool that helps you secure your internet connection and protect your online privacy. It creates a private tunnel for your data, shielding it from prying eyes and ensuring that your activities are kept confidential. Imagine it as a secure, encrypted pathway for your data to travel through […]

It’s #TechSupportTuesday again and we’re taking another look at the new broadband labels. These new labels allow you to have a clear view of what you’re paying for with your home, business, or mobile internet. Let’s look at these two labels, one from Gibson Connect and one from a national competitor as an example. When […]

Wondering why synchronous internet speeds matter? Check out our latest Tech Support Tuesday video to learn how equal upload and download speeds can transform your online experience. Whether you’re working from home, gaming, or video calling, find out why speed symmetry makes all the difference!

This Tech Support Tuesday we’re going to help you easily share your Wi-Fi with friends and guests right in your Gibson Connect Smart Home App. The video below shows you how to share the guest network, but you can do this same process with your regular network if you don’t have guest Wi-Fi (or don’t […]