Tech Support

Scams are becoming increasingly sophisticated, but staying informed can help you avoid falling victim. The FDIC’s article provides valuable advice on how to recognize and protect yourself from various types of scams. The article covers the different tactics scammers use, from phishing emails to fake investment opportunities. It emphasizes the importance of being skeptical of […]

October is Cybersecurity Awareness Month, making it the perfect time to brush up on best practices for protecting your devices, data, and privacy online. You can protect yourself online by following a few simple steps. Here are a few cybersecurity essentials that everyone should be aware of:  Using Strong, Unique Passwords Your password is the first […]

A VPN, or Virtual Private Network, is a tool that helps you secure your internet connection and protect your online privacy. It creates a private tunnel for your data, shielding it from prying eyes and ensuring that your activities are kept confidential. Imagine it as a secure, encrypted pathway for your data to travel through […]

It’s #TechSupportTuesday again and we’re taking another look at the new broadband labels. These new labels allow you to have a clear view of what you’re paying for with your home, business, or mobile internet. Let’s look at these two labels, one from Gibson Connect and one from a national competitor as an example. When […]

Wondering why synchronous internet speeds matter? Check out our latest Tech Support Tuesday video to learn how equal upload and download speeds can transform your online experience. Whether you’re working from home, gaming, or video calling, find out why speed symmetry makes all the difference!

This Tech Support Tuesday we’re going to help you easily share your Wi-Fi with friends and guests right in your Gibson Connect Smart Home App. The video below shows you how to share the guest network, but you can do this same process with your regular network if you don’t have guest Wi-Fi (or don’t […]

With your kids and their friends at home more often, we want to help you enforce the rules you’ve made for their online activities. Hop on the Gibson Connect Smart Home App and follow this video to set up parental controls for your whole home and for each individual in your home.  Don’t have the […]

It’s Tech Support Tuesday again and today we are talking about the new Broadband Labels. Over the last few months you may have heard about the new “Broadband Labels” all internet providers are required to start using this year. They look and work just like the nutrition labels on your food, allowing you to see […]

Today we’re highlighting your Gibson Connect Smart Home App. This video will show you what’s on the main page of your app, and where to find most of the great features. If you don’t have the app, that’s no problem at all! Just head over to gibsoncoops.com/protect on your smart device and download it from […]

The Smart Home App is the command center for your home network and we will be using it for the next few weeks to get your Wi-Fi in tip-top shape. Visit gibsoncoops.com/protect on a smart phone or tablet to download the app. This video will show you how to download and set up the app […]