Tech Support
Smart thermostats like Nest and Ecobee are great for saving energy and staying comfortable—but what happens when they stop working correctly? Here are some common issues and how to fix them:Nest Thermostat– Incorrect Temperature Readings: Try restarting the thermostat or checking the placement of the device.– Wi-Fi Issues: Make sure your router is close enough […]
Read More >>Broadband labels are an essential tool for consumers, providing clear and concise information about internet service plans. These labels help you make informed decisions about your internet plan, ensuring you get the best value for your needs. Similar to nutrition labels on food products, broadband labels offer a snapshot of key details about your internet […]
Read More >>Fiber internet is a cutting-edge technology that uses light signals to transmit data, offering faster speeds and more reliable connections compared to traditional cable or DSL. This means smoother streaming, quicker downloads, and a better overall online experience. Unlike traditional internet connections that rely on electrical signals through copper wires, fiber internet uses thin strands […]
Read More >>It’s #TechSupportTuesday! Ever wonder why your Wi-Fi slows down at certain times of the day? If you’ve noticed your Wi-Fi speeds dropping during peak hours, you’re likely experiencing network congestion. This common issue occurs when multiple devices in your household are using the internet simultaneously, putting a strain on your connection. Streaming movies, gaming, video […]
Read More >>At Gibson Connect, we understand the importance of keeping your personal network safe while you navigate the digital world. That’s why we offer Gibson Protect, a comprehensive security solution included in all of our plans. Gibson Protect ensures your router is always up-to-date with Managed Wi-Fi, blocks unsavory content with content filtering, and protects your […]
Read More >>Scams are becoming increasingly sophisticated, but staying informed can help you avoid falling victim. The FDIC’s article provides valuable advice on how to recognize and protect yourself from various types of scams. The article covers the different tactics scammers use, from phishing emails to fake investment opportunities. It emphasizes the importance of being skeptical of […]
Read More >>October is Cybersecurity Awareness Month, making it the perfect time to brush up on best practices for protecting your devices, data, and privacy online. You can protect yourself online by following a few simple steps. Here are a few cybersecurity essentials that everyone should be aware of: Using Strong, Unique Passwords Your password is the first […]
Read More >>A VPN, or Virtual Private Network, is a tool that helps you secure your internet connection and protect your online privacy. It creates a private tunnel for your data, shielding it from prying eyes and ensuring that your activities are kept confidential. Imagine it as a secure, encrypted pathway for your data to travel through […]
Read More >>It’s #TechSupportTuesday again and we’re taking another look at the new broadband labels. These new labels allow you to have a clear view of what you’re paying for with your home, business, or mobile internet. Let’s look at these two labels, one from Gibson Connect and one from a national competitor as an example. When […]
Read More >>Wondering why synchronous internet speeds matter? Check out our latest Tech Support Tuesday video to learn how equal upload and download speeds can transform your online experience. Whether you’re working from home, gaming, or video calling, find out why speed symmetry makes all the difference!
Read More >>