ProtectIQ: Your Home's Digital Security Guard

PIQ Header

Automatic protection that works 24/7 to help keep your family safe online.

ProtectIQ is like having a security guard at every entrance to your home network. It's always watching, always protecting, and works automatically from the moment your Gibson Connect service is installed. You don't need to download anything, configure settings, or even think about it; ProtectIQ is already helping keeping your network safe.

What is ProtectIQ?

ProtectIQ is network-level cybersecurity that protects every device in your home, from phones and tablets to smart TVs and thermostats. Unlike antivirus software that you install on individual devices, ProtectIQ works at your home's internet gateway, stopping threats before they ever reach your devices.

The best part? It's already working for you. From the moment we set up your Wi-Fi service, ProtectIQ is active and protecting your home. There's nothing to install, no software to update, and no subscriptions to manage. It just works.

How ProtectIQ Protects Your Home

Think of ProtectIQ as a security guard standing at your front door, checking everyone who tries to enter. When problems are detected, ProtectIQ stops them automatically and sends you a notification through the Gibson Connect app. It even monitors your connected devices to detect and block suspicious activity before it can spread through your home network. Remember, staying safe online is a team effort. ProtectIQ provides powerful protection, but you should still practice good online safety habits like using strong passwords, being cautious with suspicious emails and website, and thinking before you click.

PIQ Infographic

Everything ProtectIQ Does for You

Serious Protection
ProtectIQ blocks over 8,600 threats, intrusions, and viruses from harming our subscribers every day and is included in every plan. We also make sure this stays up to date on the latest releases so you have the best protection.

Real-Time Threat Detection
Constantly monitors your network traffic for suspicious activity, viruses, malware, and intrusion attempts. Threats are identified and neutralized in real-time, before they can cause harm.

Included with Your Service
ProtectIQ is part of your Gibson internet service at no additional cost. Professional-grade security is included from day one.

Malicious Website Blocking
Automatically blocks access to known dangerous websites--including phishing sites, malware distributors, and sites designed to steal personal information. Works on every device without browser extensions or additional software.

Unauthorized Device Blocking
Prevents unknown devices from joining your network without your permission. You stay in control of exactly who and what connects to your Wi-Fi.

Complete Coverage
Every device on your network is protected--smartphones, tablets, laptops, smart TVs, gaming consoles, smart home devices, and anything else connected to your Wi-Fi.

Intrusion Prevention
Stops hackers and automated attacks from accessing your home network. Your network is invisible to attackers scanning for vulnerable homes.

Instant Notifications
Receive alerts in the Gibson Connect Smart Home App whenever ProtectIQ blocks a threat. Stay informed without being overwhelmed--you only hear about the important stuff.

Zero Maintenance
No software to install, no updates to run, no subscriptions to renew. ProtectIQ updates itself automatically and works silently in the background.

Other Helpful Information and FAQs