Updating Your Fire TV Stick Software

It’s #TechSupportTuesday again and we’re taking another look at the new broadband labels. These new labels allow you to have a clear view of what you’re paying for with your home, business, or mobile internet. Let’s look at these two labels, one from Gibson Connect and one from a national competitor as an example. When comparing plans or providers, make sure to pay close attention to the “Monthly Price” and “Additional Charges & Terms” sections. These will show you what you can expect to pay monthly, when you first sign up, and what you will be charged for things like Managed Wi-Fi, Professional Installation, and Late Payment Fees.

It’s also important to compare the “Monthly Price” on the label to what the company is advertising, so you don’t have any billing surprises in the future. We don’t do temporary discounts, but many companies do, which is why it’s so important to check the label.

Wondering why synchronous internet speeds matter? Check out our latest Tech Support Tuesday video to learn how equal upload and download speeds can transform your online experience. Whether you’re working from home, gaming, or video calling, find out why speed symmetry makes all the difference!

This Tech Support Tuesday we’re going to help you easily share your Wi-Fi with friends and guests right in your Gibson Connect Smart Home App. The video below shows you how to share the guest network, but you can do this same process with your regular network if you don’t have guest Wi-Fi (or don’t want to use it). Don’t have the app? Visit gibsoncoops.com/protect on a smartphone or tablet to download it.

With your kids and their friends at home more often, we want to help you enforce the rules you’ve made for their online activities. Hop on the Gibson Connect Smart Home App and follow this video to set up parental controls for your whole home and for each individual in your home.  Don’t have the app? Download it now at gibsoncoops.com/protect!

It’s Tech Support Tuesday again and today we are talking about the new Broadband Labels. Over the last few months you may have heard about the new “Broadband Labels” all internet providers are required to start using this year. They look and work just like the nutrition labels on your food, allowing you to see what’s really inside that internet plan you are considering. Today we are starting to use labels on all of our available plans. We recommend watching this video for a quick overview of what goes on a broadband label. Go to gibsoncoops.com/labels to see all of our broadband labels, or visit fcc.gov/broadbandlabels to learn more about this new initiative.

Today we’re highlighting your Gibson Connect Smart Home App. This video will show you what’s on the main page of your app, and where to find most of the great features. If you don’t have the app, that’s no problem at all! Just head over to gibsoncoops.com/protect on your smart device and download it from there.

The Smart Home App is the command center for your home network and we will be using it for the next few weeks to get your Wi-Fi in tip-top shape. Visit gibsoncoops.com/protect on a smart phone or tablet to download the app. This video will show you how to download and set up the app on your phone or tablet.